Online booking
Customers book a day and time from their phone, with nothing to install.
Queue management system: Turnext
Turnext, built by Abisoft S.A., organizes customer service: online booking, walk-in tickets, calling displays, priority rules and live reports to cut waiting times.
The entire ticket journey in one system
Self-service kiosk
Issues tickets from any tablet or PC, with or without a thermal printer.
Calling displays
Current ticket, counter and sound alert on any TV with a browser.
Priorities
Priority service for seniors, people with disabilities and pregnant women.
SMS and email alerts
Confirmation, reminder and a heads-up when the ticket is about to be called.
Real-time reports
Waiting and service times by branch, counter and transaction type.
For every type of service
- Public sector
- Clinics and healthcare
- Banking and finance
- Telecommunications
- Retail and services
- Education
Flexible deployment and integrations
Turnext runs in the cloud or on your organization’s servers, is multi-branch from day one and integrates with CRMs, ERPs or core banking through a REST API with OAuth2 and webhooks.
Turnext: built by Abisoft S.A.
Digital queue management for public agencies, clinics, banks, telecoms, retail and education: web booking, self-service kiosks, calling displays, priority rules, SMS/email alerts and real-time reports. Multi-branch, on-premise or cloud, with REST API and webhooks.
Frequently asked questions
What is a queue management system?
Software that organizes customer service by assigning a ticket to each person, calls each ticket to the right counter and measures waiting and service times.
Do I need special hardware?
No. Any PC or tablet can be a kiosk and any TV with a browser can be a calling display.
Does it work across multiple branches?
Yes. Each branch has its own services and counters, and reports are consolidated across the network.
How long does implementation take?
A single branch can be running in less than a week; a multi-branch rollout with integrations takes longer depending on complexity.
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